Why Customer Service is the Most Underrated Differentiator
Lately, I’ve been fascinated with the Dead Internet Theory (AI content consumed by AI bots). I think this leads to one inevitable conclusion: the rise of industry-specific closed platforms. In this model, people stop “browsing” and start “entering.” The open web becomes noisy, inflated, untrustworthy, and inefficient.
The Future of the Internet: The Next Evolution After the Internet Dies aka Dead Internet Theory
Lately, I’ve been fascinated with the Dead Internet Theory (AI content consumed by AI bots). I think this leads to one inevitable conclusion: the rise of industry-specific closed platforms. In this model, people stop “browsing” and start “entering.” The open web becomes noisy, inflated, untrustworthy, and inefficient.
Are Your Customers ‘Aging Out’?
Why do you rarely see adults start skateboarding and become good at it?
You May Have Skills, But Do You Have Taste?
Having Good Judgement is Knowing the Difference Between a Good and Bad Idea
What is the Biggest Limiting Factor for SaaS Growth?
When a Prospect Can’t Tell How You’re Different, Price Becomes the Only Differentiator
What Happens When AI Takes Over Everything?
SaaS fatigue is the growing sense of overwhelm and indifference consumers and businesses feel toward the endless wave of software-as-a-service products flooding the market.
Effective Social Media is Not a One Person Job
An effective social media strategy is often comprised of many roles, but all too often companies task it all to someone junior.
What Can We Learn About Marketing from How the Music Industry Breaks a New Artist?
What can we learn about marketing from how the music industry breaks a new artist?
What is the PEZ Principle and How to Apply it to Your Business?
What is the PEZ Principle and How to Apply it to Your Business?
Why You Can’t Have Good Social Media Strategy Without First Having a Properly Defined Business Strategy
What does it mean to life a fulfilling life? Is happiness the ultimate good?