How Brands Can Use a Values-Based Approach to Align with their Consumers

How brands Can be More Value Driven

Whether we’re buying a cup of coffee, a new car, or a pair of shoes, our consumer choices reflect not just our preferences but also our values. In this post, we explore the intersection of consumer behavior and personal values, specifically examining how discretionary and routine transactions offer opportunities for brands to align their consumers’ […]

User Feedback – Questions You Should be Asking your Customers

User Feedback - Questions You Should be Asking your Customers

Customer feedback is essential, otherwise you’re just guessing. Talking to prospective clients can help you better understand their motivations and what drives purchasing decisions. Speaking with actual customers can reveal what they love about your product and what they wish it had more of. Talking to past clients can tell you a lot about what […]

How to Use the Internal Champions Method to Persuade Decision Makers

How to Use the Internal Champions Method to Persuade Decision Makers

When you are using the internal champion method to sell your product or service, why leave it in the hands of that champion’s ability to persuade and articulate your value to the decision maker in that company? In many cases, you have two target personas: 👉 the end-user (internal champion) 👉 the buyer (their boss) Imagine the […]

The Truth About Influencer Marketing

Don't Use Demographics, Use Valuegraphics Instead

If you’re thinking about including influencer marketing into your mix, a word of caution – influencer marketing is expensive and may not be appropriate for small teams with lean budgets. What tends to work best with influencer marketing is saturation i.e. lots of micro-influencers over a month or two. Large whales (1+ million followers) are […]

How to Implement User-centered Design Principles to Build a Culture of Empathy and Collaboration

People working together on the computers in the office

Want to implement user-centered design principles to build a culture of empathy and collaboration?  Implementing user-centered design principles is not just about creating products that meet user needs; it also involves fostering a culture of empathy and collaboration within the development team. Here are some strategies to achieve this: User Research and Persona Development: Empathy […]